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Desktop Support

Scripps Information Technology provides IT support services to the entire Scripps community: students, staff, faculty, volunteers, and visitors.

Services Provided

  • Network registration and connection configuration
  • Email and account provisioning and setup
  • Access to printers
  • Software and hardware installation and troubleshooting

In addition, an hourly recharge service will be available to the Scripps’ research community to provide solutions for more complex IT issues, such as hardware repair, disk drive imaging, operating system and application software re-installation, etc.  

Scripps IT also provides server systems administration and hosting, and data storage and backup services on a monthly recharge basis. (See appendix below for the catalog of services.)

Contact Us: | Phone: 858-534-8484 | Submit a Help Request

Hours of Operation: Mon–Fri 7:30am–5:00pm
Eckart Building, Room 150 | 8755 Biological Grade La Jolla, CA 92307

Phone, Walk-in, and On-Site Support

Computer Registration, Network Connectivity, and Security

Hardware and Software Troubleshooting and Assistance

  • Initial help with hardware and software diagnostics
  • Coordinate computer repair
  • Computer surplus & disposal

Supported Operating Systems

  • Mac OS X
  • Microsoft Windows
  • (OS License supplied by user or vendor)

Software Licensing and Installation

  • OS and software installation and configuration
  • See software section for complete listing


  • Centralized building printer access
  • High quality color printing

Computer Setup

  • Software installation/troubleshooting (non-routine)
  • Linux install, setup, and configuration (non-server)
  • Installation of virtual machine software on desktop/laptop
  • Lab and field computer configuration and troubleshooting

Hardware Assistance

  • Coordinate and perform computer repair and troubleshooting

Malware and Virus Removal

  • Diagnose and repair

Managed Lab Machine Enrollment Form

Lab computers, computers attached to lab equipment without any user management or linux desktop computers. Scripps IT will ensure that the managed computer will remain in compliance with UCSD Network Security Standards by installing routine security patches, firewall management and attending to virus abatement. 

The following services will be provided on a per machine monthly charge:

User Management and Provisioning

  • Including file system permissions and support

Patch Monitoring and Mitigation

  • Including scheduling installations, reboots and roll backs

Sophos Installation and Monitoring

  • Includes virus clean up and disinfection

Firewall and Log monitoring

  • Includes configuration of host based firewall and central log monitoring.

Scripps IT has made CrashPlan PROe backup software available to the SIO community for $100/year. Unlimited backups for laptops and desktops machines in Code42 Cloud Storage.

Our individual backup system is to ensure recovery of local data but should not be a substitution for the integrity that you will get by making use of our network storage offering.

  • $100/year per individual with unlimited cloud backup storage.
  • Up to 4 devices per individual license.
  • Provided for laptop and desktop machines.
  • Mac, Linux, Windows

Contact Us:

Free and for-purchase software is available to Scripps Oceanography faculty, staff, and students under specially negotiated licenses.

Antivirus: Install/Set up virus protection and anti-theft apps

Patch and Update Management: Central monitoring of updates with notifications

Physical Security

Policies: UCSD minimum network security standards

From the Field: Scripps Students at COP20

This December, six Scripps Institution of Oceanography at UC San Diego graduate students attended the United Nations Framework Convention on Climate Change’s 20th annual meeting, the Conference of Parties (COP20), in Lima to represent Scripps, communicate ocean science, and gain insight into the world of international policy. One of the students, Sierra Joy Stevens-McGeever, shares her impressions.

Lima welcomed us with a pale sky, bustling streets, and a promise of being unforgettable. Through the taxi window, the city blurred together. The building edges crumbled slightly, bare rebar extended from the walls, reaching for the sky as if waiting for another level to be added. Businesses were painted only the brightest colors—lavender, pink and yellow, green with orange trim. We passed under an arching pedestrian bridge with a sign reading: Peru, lleno de creatividad (full of creativity). Sophisticated apartments with high gates sat adjacent to gaudy casinos—royal blue with a golden sun, black with cards drawn on it, and a lighthouse protruding from the front. Horns honked and traffic inched, fighting towards the heart of this expansive city of 12 million. A man with dark eyes and a rounded waistline weaved through the stationary cars selling newspapers. Overhead a banner featured a wreath of colored word bubbles and the slogan Voces por el Clima (Voices for Climate) with the COP20 insignia.

COP20 held the international spotlight as the world looked on to see what the world’s leaders would agree on in regards to combating climate change. Presidents, prime ministers, delegates, non-governmental organizations (including ours, the UC Revelle Program on Climate Science and Policy), businessmen and women and so many other thinkers and leaders gathered to share ideas. This December, five other Scripps graduate students and I went to Lima to represent Scripps, communicate ocean science, and gain insight into the world of international policy.

As graduate students interested in conducting science that can be used by policymakers for a better tomorrow, attending such an event was a great opportunity. It also provided a chance to be immersed in Peruvian culture and consider how climate change is affecting the host country.

“These types of experiences are invaluable and greatly enhance my understanding of how the science we do on a daily basis is translated into international policy decisions,” said Noah Ben-Aderet, a PhD candidate in marine biology at Scripps.

Change can, and does occur on many levels—individual, community, country, region, world. Each of these levels is important to solve widespread issues like climate change, but there is not one solution that will fit at each level or region. The overarching goal of the COP process is to form international agreements toward climate mitigation. But the COP is more than a place for policy debates; it is a platform for idea-sharing.

In partnership with the U.K.’s Plymouth Marine Laboratories (PML) and several other international agencies, Scripps hosted an educational exhibit on oceans. It provided a platform for us to discuss how climate change is affecting the oceans with interested delegates and attendees. The educational conversations are aimed to remind negotiators about the oceans, the largest ecosystem on earth, as they make climate policy. It also provides an opportunity to hear from participants what concerns they have for our oceans.

“The exhibition booth was very popular with a near-constant flow of delegates keen to learn more about the effects of climate change on the ocean,” wrote Carol Turley, senior scientist at PML in a post-COP20 report. “Compared to our first foray to the UNFCCC COP in Copenhagen in 2009, most delegates have now heard of ocean acidification, in addition to the other two stressors (higher temperature, lower oxygen).  Nevertheless, they were not always aware of its potential effects on ecosystems, aquaculture, and human society and were pleased to receive the summaries for policy makers and other outreach material.”

At the heart of idea-sharing is education—the spread of knowledge gained through experience. As student scientists increasing the communication of our science is extremely important. We formed Ocean Scientists for Informed Policy, a group dedicated to understanding policy and to communicating science to policy makers and to a lay audience. The effort includes blogging from the COP and creating short films on ocean issues raised during the event. During our time in Lima, I worked with fellow marine biologists Kathryn Furby, Noah Ben-Aderet, and filmmaker Chris Neighbors to produce several videos.

“The goal of the videos is to communicate our experiences and the important issues at COP to a broad audience,” said Furby, a Scripps PhD candidate in marine biology. “It was important to me to communicate how global policy and science intersect on a large scale. I also wanted to personalize a large, sometimes overwhelming, conference. Grad student scientists have a great voice for communicating complex ideas. As an unexpected consequence, the videos gave us a concrete reason to approach important players at the COP. In Peru we were excited to find that people were engaged in science and deeply concerned about climate change. As ocean scientists, our perspective seemed encouraged and appreciated. Through these videos we interviewed interesting people from all over the world.”

Some of our videos connected climate issues specifically with Peru, which allowed us to connect with the host country at a more meaningful level. In the last month since publication, the videos have reached almost 20,000 viewers.

For me, the richest aspect of the week stemmed from the diversity of people I exchanged ideas with. Scripps students attended a dinner hosted by the United Nation’s Reducing Emissions from Deforestation and Forest Degradation program and spoke to people working on the ground in Indonesia, the Democratic Republic of Congo and Cameroon about the challenges of stopping deforestation and poaching. I met a U.N. event organizer who discussed the changes he’d seen in the last 15 COPs and his hopes for the next COP in Paris in December, an event anticipated to produce a treaty guiding international action in the future. I spoke about climate change with taxi drivers who wondered why the U.S. uses gasoline in cars instead of natural gas like they use in Peru. We spoke with chefs who were proud of their Peruvian cuisine and hopeful that a locavore and sustainable agriculture movement might come to Peru. We interviewed a U.S. delegate who specialized in wetland conservation and blue carbon. We met with Peruvian marine biology students and discussed the similarities between coastal waters in Peru and California—both rich temperate upwelling systems. We attended the high-level plenary opening ceremony and debates and heard leaders press for immediate and drastic action.

“The fossil fuels we are burning today are made from extinct plants and animals. Fossil fuels signify extinction,” said Enele Sopoaga, prime minister of Tuvalu at the outset of high-level negotiations. “We must not condemn ourselves to extinction, by riding on the back of the extinct. We must strive for renewal… I want everyone to look into [a] child’s eyes and imagine what they will see in 10 or 20 years. Will they see Hell? Or will they see a sustainable planet?... Let us make 2015 the year we saved the earth.”

Our delegation, in partnership with PML and other science agencies, succeeded in working ocean climate issues into the COP20 media coverage and educating delegates about the importance and urgency of ocean changes. We also had successful presentations about ocean acidification at side events. At an event hosted by the U.S. State Department, Ph.D. student Natalya Gallo participated in a panel for the event “What goes up in the air, also goes into the sea.”

Scripps marine biologist Lisa Levin presented in a pavilion hosted by Peru, “Ocean acidification interaction with multiple stressors and their impact on marine organisms.” Levin and Gallo also presented at a public event, “Voces por el Clima,” aimed at educating the people of Lima about climate change science and solutions. These presentations are key in spreading the importance of climate effects on the ocean and getting the oceans into policy legislation.

Everyone we met came from different backgrounds but they shared an urgency to committing to change. When it comes to combating climate change as well as other pressing environmental issues, the solutions will come at many levels, but the key is to keep sharing ideas and to keep working for that better future.


Sierra Joy Stevens-McGeever received her master’s degree from Scripps in marine biology in 2014 and is pursuing a career in science education, communication and science travel writing. To read more of her work, visit


Investigating impacts of forest fires in Alaska and western Canada on regional weather over the northeastern United States using CAM5 global simulations to constrain transport to a WRF-Chem regional domain




Unique manifestations of mixed-phase cloud microphysics over Ross Island and the Ross Ice Shelf, Antarctica

Scripps Oceanography Professor Honored for Antarctic Field Research

New York City's Explorers Club, a century-old international professional society, has awarded Gerald Kooyman of Scripps Institution of Oceanography at UC San Diego its highest honor for accomplishments in polar field research.

Kooyman, a professor emeritus of biology and research physiology, is a distinguished scientist who has conducted research on marine birds and mammals for 45 years. Through extensive field research in Antarctica, he has become one of the world's foremost experts on emperor penguins and Weddell leopard seals.

Kooyman was honored March 17 at the Waldorf Astoria Hotel in New York City during the Explorers Club's annual gathering to recognize the world's top explorers. This year's event, "The Importance of Polar Places," was intended to coincide with the launch of the International Polar Year (IPY), a major international science initiative launched this month. IPY was developed to bring attention to the importance of the polar regions.

The Explorers Club awarded Kooyman its Finn Ronne Memorial Award for Polar Field Science and Exploration "for his innovative and groundbreaking research on the diving behavior and physiology of Weddell seals and emperor penguins and for scientific achievement during a lifetime of Antarctic field research," according to the award citation.

The Explorers Club bestows the Finn Ronne Award, a memorial honoring the famed Norwegian-born U.S. polar explorer, to individuals "noted for accomplishments in polar field research that best typify the spirit of explorer Finn Ronne." Ronne was well known for his many years spent exploring and mapping Antarctica. Karen Ronne, Finn's daughter, presented the award to Kooyman. Also on stage was Edith "Jackie" Ronne, Finn's wife, the first woman to step on the Antarctic continent and one of two women who spent winter in Antarctica during the Ronne Antarctic Research Expedition of 1947-1948.

Kooyman, a member of the Center for Marine Biotechnology and Biomedicine at Scripps, studies the anatomy and physiology of air-breathing vertebrates as well as the exercise physiology and diving behavior of aquatic vertebrates, marine birds and marine mammals. He was the first scientist to design and implement studies using a time-depth recorder to measure diving in free-diving seals.

In recent years, Kooyman has focused his research on diving and population studies in emperor penguins. During recent expeditions to Antarctica, Kooyman has documented climate-induced changes and their impacts on emperor penguin habitats.

A member of the Explorers Club and several scientific societies, including the American Polar Society, Kooyman in 2005 was the first recipient of the Kenneth Norris Lifetime Achievement Award from the Society for Marine Mammalogy.

About the Explorers Club

The Explorers Club was founded in 1904 by a group of the world's leading explorers of the time. It is a multidisciplinary, not for profit organization dedicated to the advancement of field research, scientific research and the ideal that it is vital to preserve the instinct to explore. With more than 3,000 members worldwide, the organization is headquartered in New York. For more information see