Desktop Support

Scripps IT Help Desk provides support to faculty, staff, and students

Contact Us: | Phone: 858-534-8484 | Submit a Help Request

Hours of Operation: Mon–Fri 7:30am–5:00pm
Eckart Building | 8755 Biological Grade La Jolla, CA 92307


Computer Setup & Upgrades

We set up university-owned computers with standard operating systems and applications for supported staff, faculty, and graduate students. We can upgrade your computer to a newer version of its OS.

Software Installation

We install software for our managed site licenses on university-owned computers and help install other software you have purchased.

Computer Troubleshooting

Having problems with your computer? We can help diagnose and resolve computer issues.

Computer Surplus & Disposal

When computer equipment is no longer useful, we can prepare computers for surplus or e-waste including securely erasing data.

Scripps IT Policy

All computers connected to the UC San Diego wired and wireless network must comply with the Minimum Network Security Standards



Phone, Walk-in, and On-Site Support

Computer Registration and Network Connectivity And Security

  • Configure computer on UCSD wired and/or wireless network
  • Secure computer for compliance with UCSD Network Security Standards

Hardware and Software Troubleshooting and Assistance

  • Initial help with hardware and software diagnostics
  • Coordinate computer repair
  • Computer Surplus & Disposal

Supported Operating Systems

  • Mac OS X
  • Microsoft Windows
  • (OS License supplied by user or vendor)
Software Licensing and Setup Assistance
  • OS and software installation and configuration
  • See software section for complete listing
  • Centralized building printer access
  • High quality color printing
Website Hosting
  • Lab, Centers, Programs and Group sites hosted within Scripps’ Wordpress service
  • Simple HTML-based sites hosted

Computer Setup

  • Software installation/troubleshooting (non-routine)
  • Linux install, setup, and configuration (non-server)
  • Installation of virtual machine on desktop/laptop
  • Lab and field computer configuration and troubleshooting
Hardware and Intrusion Troubleshooting and Assistance
  • Computer virus and malware cleanup
  • Software Installation/troubleshooting (non-routine)
  • Coordinate computer repair and troubleshooting
Desktop and Laptop Backup Services
  • Crashplan Pro service for desktop and laptop computers.

Additional Services

  • Linux systems configuration & administration
  • System rebuilds due to security breaches or hacking incidents
  • Miscellaneous
Storage for Research Data
  • Monthly per TB fee-based storage
  • NFS/CIFS hosting: Monthly Fees, TBD
  • Disaster recovery offsite copy

Free and for-purchase software is available to Scripps Oceanography faculty, staff, and students under specially negotiated licenses.

  • MatLab (Provided at no cost under the Scripps Oceanography concurrent license)
  • UCSD Google Apps
  • Sophos
  • Adobe CS (Available for purchase)
  • Microsoft Office
UCSD Campus Resource Links