Voice and data communications are available between ships and shore. These change from time to time as improved technologies and more cost-effective service plans arise. We attempt to keep the following information current, but if in doubt please contact the Marine Facility (858-534-1641) or Shipboard Technical Support (858-534-2434).
Email communications and web access at sea
Email is available on a near real-time basis 24 hours per day and is the primary and preferred method of contact for business and personal purposes.
Broadband internet communications are conducted by Scripps-operated research vessels at sea via several independent satellite and cellular systems. On the high seas, the primary system is the Scripps HiSeasNet, which provides nearly continuous internet connectivity worldwide. Costs for satellite broadband internet communications are included in the vessel day rate, and no additional charges are incurred for web or email communications on board.
Shipboard email addresses: Your email address at sea will take the format firstname.lastname@example.org (where shipname is revelle, melville, newhorizon or sproul as appropriate). If you need to know your specific username in advance of your cruise, please contact the Computer Resources Group. For every ship, the name master will reach the ship's master and the username restech will reach the resident marine technician. Aboard Roger Revelle and Melville, the username scg will reach the on-board member of the Shipboard Computer Group.
Using other email accounts: Shipboard scientists may elect to send and receive email using their land-based account while at sea. This can be easily configured when you arrive on the ship. For additional information, send an email message to the Computing Resources Group.
Caveat emptor: Satellite communications systems are subject to failure at sea. Communications cannot occur for instance when the antenna's view of the satellite is blocked by the ship's superstructure, which happens on some ship headings.